School data security, with servers in India.
Gyanama keeps school data on servers in India and backs up the database three times a day. Everyone signs in with a phone number and a one-time code that expires in 5 minutes and allows 3 tries. Five roles each get their own access, every request is written to an audit log, and the school decides which numbers are never called.
Where is school data stored?
On Gyanama's servers in India. The database is backed up three times every day.
How do people sign in?
With a phone number and a one-time code. The code expires after 5 minutes and allows 3 tries. Several accounts can be added on one phone, for example for two children in the same school.
Who can see what?
Gyanama has five roles: principal, coordinator, manager, teacher and student. Each role has its own access. Families use the student login, so a parent sees their own child's account.
Is there a record of who did what?
Yes. Every request to Gyanama is written to an audit log, so the system keeps a trail of actions.
Who decides which families are called?
The school. It sets its own attendance limits, numbers on its Do Not Call list are never called, and calls only run between 10 am and 6 pm.
What other protections are in place?
Gyanama uses secure HTTP headers, protection against cross-site request forgery and limits on how many requests can be made in a short time.
How are calls and personal data handled?
The Privacy Policy explains what Gyanama collects, how calls and data are handled and how long they are kept.
Read the Privacy PolicyQuestions schools ask.
Anything else? Message us on WhatsApp
Is Gyanama data stored in India?
Yes. Gyanama's servers are in India.
How often is data backed up?
Three times a day.
How long is a login code valid?
Five minutes, with 3 tries.
Where can I read the Privacy Policy?
On the Privacy Policy page at gyanama.com/privacy-policy. It covers how calls and data are handled and how long they are kept.
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