For parents

A call from Gyanama is a call from your school.

Your child's school uses Gyanama. If attendance stays low this month, or a fee is overdue, the school's assistant calls you between 10 am and 6 pm in Hindi, Hinglish or English. The call only talks about attendance or an overdue fee. It never takes payments, quotes amounts or sends links, and approved leave never triggers a call.

Absentee Call Logs screen in the Gyanama app
Absentee Call Logs screen in the Gyanama app
10 am to 6 pm
Call hours
Never
Payments, amounts or links
Leave
Approved leave is never called
Teacher
Ask and a callback is logged

Why did the school call me?

Either your child's attendance this month is below the school's limit, or a fee is overdue by at least one day. Before an attendance call you usually get app messages and reminders first.

Student home screen in the Gyanama app
Student home screen in the Gyanama app

What will the call ask me?

The reason for the absence, and whether you would like leave to be put in. For fees, it only reminds you that a fee is due.

The call starts in Hindi or Hinglish and switches to English if you reply in English. If you are busy, it calls back later.

Absentee Call Logs screen in the Gyanama app
Absentee Call Logs screen in the Gyanama app

Can I talk to the class teacher?

Yes. Ask for the teacher during the call and a callback request is logged for the class teacher.

Messages screen in the Gyanama app
Messages screen in the Gyanama app

Can I stop the calls?

The school keeps a Do Not Call list. Ask your child's school to add your number and it will never be called.

Leave request screen in the Gyanama app
Leave request screen in the Gyanama app
FAQ

Questions schools ask.

Anything else? Message us on WhatsApp

Will the call ask parents for money?

No. The call is about attendance or a fee that is overdue. It never takes a payment, quotes an amount or sends a link.

Does a child on approved leave get a call?

No. Approved leave, weekends and school holidays are skipped when attendance is checked.

How is my information handled?

Gyanama works for your child's school. Read the Privacy Policy for how calls and data are handled and how long they are kept.

Which app do parents use?

The Gyanama app, signed in with your child's login.

Have a question about a call from your school?

Talk to your child's school, or message the Gyanama team on WhatsApp.